Well, worry not. We've got a generous returns policy.
Learn more about our returns policy below
10 YEAR WARRANTY
EverDesks are built to last, period.
They have undergone leading industry certifications so you can sit and stand with an absolute peace of mind.
All our desk models come with a 7 year warranty, which you can extend to 10 for free by sharing a photo of your desk.
Learn about our warranty below.
Worried about making a big commitment?
Well, worry not. We've got a generous returns policy.Learn more about our returns policy below
Our warranty policy
This warranty policy covers the following models: - EverDesk Max - EverDesk Lite - EverDesk Elevate
Note:This Warranty is valid only for desks you bought via authorised channels (Products). Our authorised channels are (a) the website www.everdeskplus.com, (b) any store registered in the name of an EverDesk entity on online or offline marketplaces (together, the Stores). Regretfully, we cannot determine the authenticity or original condition of products sold through other channels. Hence, we cannot provide warranty service for those products.
Default Warranty: 7 years Share a photo/video of your EverDesk: +3 years Total: 10 Years*
The warranty period starts from the date of delivery of the Product (based on valid tracking details).
Defects in the functionality of electronic and mechanical parts including the lifting mechanism, motors, control box unit, and controller are covered.
Additionally, we cover defects in the table frame and materials stemming from manufacturing. We also warrant against defects in the manufacturing of materials leading to loss of functionality in the products at the time of delivery
We also cover missing materials from the Products at the time of delivery.
During the applicable warranty period, EverDesk will repair, replace, or refund (at its option and in accordance with applicable law) any product, part, or component covered by this warranty.
We do not cover the labour required to replace any defective parts on your EverDesk. Any replacement parts, inclusive of shipping costs and installation instructions, shall be fully provided by EverDesk. Labour to install the replacement part is chargeable at $60
While we cover our table tops, the use of real wood makes each piece of the WildFolks series unique. Expect your unique piece to develop it's own character over time — variations of grain pattern, knots, scratches and hairline cracks. These are not defects. Rather, they are part of the adventure of owing a real wood table tops, where your story literally gets written into the desk.
Additionally, we do not cover:
Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the Product.
Normal wear and tear including, but not limited to, the wear and tear or degradation of table top and desk frame.
Defects caused by modification, alteration, misuse or lack of maintenance as per set out by EverDesk.
Consequential or incidental damage, whether resulting from the use, misuse or inability to use this product or from defects in the the Product.
A valid proof of purchase must be presented for us to reasonably verify the claim.
Our support team will work with you to troubleshoot the problem and identify the defective parts. It would help us a lot if you could provide us with a clear photograph or video of the defect, and or other details we may request regarding the defect.
Upon verifying the defective part, we will ship a free replacement to you. Our replacement parts designed to be extremely easy to install. Clear instructions will be provided to guide you on installing the replacement part. We reserve the right to collect back the defective part. Replacement parts are covered by the balance of the original warranty, 30 days, or as required under applicable law, whichever is longer
EverDesk reserves the right to determine whether a benefit under this warranty may be claimed. Any repair or replacement under this warranty is limited to the defective part or material only. Replacement parts and components replaced under this warranty may vary in colour and texture to the original. Any item requiring repair or replacement due to any of the warranty exclusions will be at the purchaser’s expense.
Labour of replacement is not included. Should you require it, there is a labour fee of $60.
We have worked really hard to make this a desk you’d love.
However, if it does not meet your expectations, just let us know and we would be happy to refund you. If you have any questions, please contact our support team on our contact page.
We will do our utmost to clarify any of your doubts and help you fall in love with your EverDesk again. In the unlikely event that you do need to return a product, we invite you to review the terms below.